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Transforming the helpdesk with remote support services

White Paper Image
Sponsor: LogMeIn
Posted: April 2010
Format: PDF
Length: 1 Page
File Size: 0.06 MB
Language: English
Topic: IT Services. IT Productivity.

Transforming the helpdesk with remote support services

When UK-based IRIS needed to offer their customers remote support in addition to telephone support they selected LogMeIn Rescue, a powerful yet simple tool for on-demand remote support, without pre-installed software. Find out how IRIS has flattened out peak-period staffing and increased customer satisfaction using this solution.

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