IDG Webcasts.com
CMDB for BSM.
| Host: | Computerwoche |
| Sponsor: | ASG |
| Start Date: | 28 May 2008 |
| Start Time: | 11am CET |
| Duration: | 1 Hour |
| Watch Now: | German |
CMDB for BSM.
Make more of your IT infrastructure: Business Service Management (BSM) goes beyond the mere administration of IT components, because it shows you how well the business processes in your company are performing.
Business Service Management tools inform you before any problems in key business processes occur about possible bottlenecks.
This pro-active approach allows you to improve the IT service quality for your internal and external customers alike.
In this free COMPUTERWOCHE webcast, sponsored by ASG, we will explain what you should consider during the introduction of BSM. In addition, we will explain why a Configuration Management Database (CMDB) is crucial for an effective BSM strategy.
Watch Now German
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